Texas Real Estate CommissionMy License Online ServicesTexas Real Estate Commission


Sales / Broker Inspector E.R.W.


HOME Area
TREC Home Page
License Holder Info Search
Meetings & Agenda
TRECAdvisor Newsletter
"What's New"
FAQs
Email Notification List
TALCB Website
Other Related Web Sites
Mission & Philosophy
Compact with Texans
Social Media Policy
Link Your Site to TREC
Employment at TREC
Site Map
  KEY To Symbols
= Page is in area (folder tab) of this color
= Adobe PDF file format
= Web site external to TREC
blank one pixel image

Fingerprint Requirements

Pursuant to §1101.3521 of the Real Estate License Act, any person applying for or renewing a broker, sales agent, inspector or easement or right-of-way license must provide their fingerprints, in a specified format, so that an FBI criminal history check can be performed. These fingerprint requirements apply only to brokers, sales agents, inspectors and easement or right-of-way agents and not to other TREC license types. Once fingerprints are on file with DPS for a TREC license, a license holder will not need to be fingerprinted for subsequent renewals.

Please DON'T send fingerprint cards or anything else relating to FINGERPRINTS to TREC. All fingerprints MUST be submitted through the State's fingerprint vendor (see "Where to Get Your Fingerprints Taken" below).


Where to Get Your Fingerprints Taken

  • MorphoTrust (Formerly L1) is the vendor that collects and submits fingerprints to the FBI via the Texas Department of Public Safety (DPS). MorphoTrust has no role in the actual research and processing of your criminal background check or the delivery of its results. Please follow these required steps:

    This page requires Internet Explorer 9+, Firefox 33+, Chrome 38+, or Safari 7+ to view.

    2. Then, click on the button in your row to get your IdentoGO ID.

    TREC ID
    Name
    Email
    Phone
    Selection

    3. Now, use your IdentoGO ID {{{ ueId }}} to schedule an appointment at the IdentoGO site.

    {{{ alert }}}

back to top


Fast Facts for Fingerprinting Requirements

Here are some brief points to sum up the fingerprinting requirement:

  • Fingerprints that an applicant or license holder may have submitted for any other reason, such as previous employment or for a state issued license, will not be acceptable for TREC licensure or renewal.
  • The fingerprints must be in the FBI’s required format and must be taken at an authorized DPS site. Currently, there are over 90 locations statewide where electronic fingerprints can be taken.

back to top


Other Important Fingerprint Information

  • Occasionally fingerprints may be unreadable. If this should occur, the license holder or applicant will be contacted by MorphoTrust to schedule a reprint for no additional cost. Reprints cannot be scheduled online.
  • If prints are unreadable a second time, a TREC staff person will initiate a name search through the FBI.
  • New applicants and individuals filing Reinstatement applications for licenses that are expired 6 months or more (without fingerprints on file for TREC) will NOT be issued a license until TREC has received fingerprint results and the results do not indicate a need for further review or action.

back to top


FAQs on Fingerprinting

back to top


Fingerprints Required - The Basics

  • Q: I already have my fingerprints on file because they were required for a license issued by another state agency. Can TREC just use those fingerprints?

    A: No. DPS requires that a separate set of fingerprints be submitted and managed for each participating agency.

  • Q: I submitted my fingerprints when I applied for a Texas real estate license. Do I need to resubmit them when I apply for an easement or right-of-way license?

    A: If you submitted your fingerprints when you applied or renewed your Texas sales agent, broker, or inspector license you do not need to resubmit your fingerprints. You are required to pay the subsequent background check fee at the time the ERW application is filed and with each subsequent renewal.

  • Q: My license has been inactive for years but recently expired. Do I need to file an application for late renewal and submit my fingerprints for the first time?

    A: Fingerprints are required for a late renewal application if fingerprints are not already on file with TREC and you wish to become active.

  • Q: Can I renew my license in inactive status without having my fingerprints on file with DPS for TREC?

    A: Yes, you may renew a sales agent, broker, inspector, or ERW license in inactive status without having your fingerprints on file with DPS for TREC. If you later wish to return to active status, please be aware that you must first provide your fingerprints to DPS for TREC, and also complete the requirement for returning to active status.

  • Q: How far in advance SHOULD I get my fingerprints taken if I am already licensed and have been inactive for many years?

    A: You may get your fingerprints taken at any time prior to the expiration date of your license. If you get electronically fingerprinted two weeks before you wish to go active or before the license expires, that should be sufficient to avoid any delay for the active request or renewal and assure continued licensure.

  • Q: Will I have to submit new fingerprints every time I renew?

    A: No. If your fingerprints are already on file for your TREC-issued license, you will not need to get re-fingerprinted. However, you will be required to pay an additional fee for subsequent background checks as required by law with future renewals of your license. Your fingerprints are on file for your TREC issued license only if they are submitted to MorphoTrust Enrollment Services specifically in connection with your application to obtain or renew a TREC sales agent, broker, inspector, or ERW license. Having provided fingerprints for another purpose, such as for a mortgage broker license or a handgun permit, will NOT suffice.

back to top


New Applicants

  • Q: For individuals who are just applying to take the sales agent exam, how and when are they notified about their fingerprinting requirements?

    A: The application materials, both online and printed forms, will explain the fingerprinting requirement. The letter informing an applicant that they are eligible to go ahead and take the examination will also advise them of the fingerprinting requirement.

back to top


How to Get Fingerprinted

  • Q: How do I complete the fingerprinting requirement for TREC?

    A: The collecting and submitting of fingerprints to the FBI is handled through the Texas Department of Public Safety (DPS). They use an exclusive vendor, MorphoTrust Enrollment Services, to gather the fingerprints and take a photograph. MorphoTrust Enrollment Services requires an IdentoGO ID and an appointment.

    MorphoTrust Enrollment Services's website contains an up-to-date list of fingerprinting locations in Texas. MorphoTrust Enrollment Services's locations change periodically, so please use the list on their scheduling website to select your appointment.

  • Q: How much does it cost to have fingerprints taken?

    A: MorphoTrust Enrollment Services charges $39.75 for fingerprint image capture and submission ($40.90 if paying online by credit card). You may pay in advance by credit card online when you are scheduling an appointment or by check at the time of fingerprinting. Subsequent background checks cost $29.75 each. TREC staff anticipates including this in the renewal application fee at a future date.

  • Q: How do I pay?

    A: If you schedule online or by phone, you can pay at that time by credit or debit card. If you pay at the site, payment must be by check or money order . . . no credit or debit cards . . . no cash. See previous question for amounts.

  • Q: How long does it take to schedule a fingerprinting appointment with MorphoTrust Enrollment Services?

    A: The interval between the time you schedule your appointment (online or by telephone) to the actual on-site service varies from location to location and from time to time. It may take as long as 7 days but is more typically 2 to 3 days. NOTE: Same day appointments are not available. Also, not all MorphoTrust Enrollment Services locations offer appointments each day.

  • Q: I am a Texas non-resident. How do I get fingerprinted?

    A: Applicants who reside outside the service area of MorphoTrust Enrollment Services may choose to use a "Hard Card" to get fingerprinted. A special "Hard Card" and Fast Fingerprint Pass for Hard Cards (FAST Fingerprint Card Scan Authorization Form) must be obtained from TREC. The TREC-specific Hard Card has coding that the DPS and FBI require. Fingerprints submitted on a generic card, even though it is an approved FBI form, will be rejected, because the generic card does not have TREC specific information causing a delay, and the person will have to begin all over again. The TREC-specific hard and Fast Fingerprint Pass for "Hard Cards" is available at the TREC offices in Austin and through the mail upon request.

back to top


Fingerprinting Results

  • Q: How are the fingerprints submitted to TREC? Electronically or via mail?

    A: All fingerprints are submitted to the FBI through the DPS, using their fingerprint vendor, MorphoTrust Enrollment Services. If your prints are taken by MorphoTrust Enrollment Services, they will submit the prints on your behalf, and TREC will be notified of the results. Since ultimately all fingerprints must be converted to digital images in order to be submitted for the running of a background check, it is far easier to start with electronic fingerprints. Traditional "Hard Card" fingerprints are still allowed, but they involve several special requirements and issues. If you absolutely feel you "must" do a traditional "Hard Card" fingerprint, there are some specific "Hard Card" FAQs at the end of this document.

  • Q: I have had my fingerprints taken by MorphoTrust Enrollment Services but now they have contacted me and said that my prints were unreadable. What do I do now?

    A: You need to get your IdentoGO ID and schedule an appointment with MorphoTrust Enrollment Services to get your fingerprints re-taken a second time. There is no additional charge. If your fingerprints are again unreadable, contact TREC. We will initiate a name search with the FBI.

  • Q: Our Corporation or LLC needs to renew its license. Does the designated officer or manager need to get fingerprinted before the Corporation or LLC can renew?

    A: No. The designated officer or manager of record need not be fingerprinted before a Corporation or LLC can timely renew its license. If the Corporation or LLC submits a late renewal application, the designated officer or manager of record will need to be fingerprinted unless the officer or manager has already submitted fingerprints for his or her own license.

back to top


What About Filing a "Hard Card" Instead of Getting Fingerprints Taken Electronically?

"Hard Card" FAQs (if you cannot get your fingerprints taken electronically by MorphoTrust Enrollment Services)

  • Q: What are the special requirements and issues with "Hard Cards"?

    A: There are several parts to this answer, below:

    1. In addition to any fees charged by a law enforcement official to take your prints on a Hard Card, a payment of $44.25 must accompany the mailing of the Hard Card to MorphoTrust Enrollment Services.

    2. A special "Hard Card" must be obtained from TREC. The TREC-specific "Hard Card" has coding that the DPS and FBI require. Fingerprints submitted on a generic card, even though it is an approved FBI form, will be rejected because the generic card does not have TREC specific information, causing a delay, and the person will have to begin all over again. The TREC-specific "Hard Card" is available at the TREC offices in Austin and through the mail upon request.

    3. "Hard Card" fingerprints have an extremely high error rate (the percentage of prints that get rejected and need to be redone), sometimes as high as 33%! Other agencies using Hard Card fingerprints have found numerous instances where applicants and license holders had to get their fingerprints re-taken two, three, or even more times in order to get clean, readable prints. Individuals who were born before 1940 may find that their fingerprints are unreadable. If this occurs fingerprints may be taken using a "Hard Card." Each time you get "re-printed" on a Hard Card, there is typically an additional fee charged by the person taking the prints.

    4. Hard Card fingerprints take much longer for the DPS and FBI to process. TREC receives results from digitally imaged fingerprints submitted by MorphoTrust Enrollment Services in 24 to 72 hours. Fingerprints submitted to MorphoTrust Enrollment Services on a Hard Card take several weeks to process.

  • Q: Do license holders need to use a specific "card" to get fingerprints taken? If yes, where would they obtain this card?

    A: If you are going to use a Hard Card for fingerprints, the card MUST be obtained from TREC. No other card, even on the FBI’s form, will work because of required encoding that is placed on these cards to enable them to be identified with a specific, authorized agency. This is an FBI requirement.

  • Q: How do I get a “Hard Card” from TREC?

    A: Call, write, or, drop by our offices at 1700 N. Congress Ave., Suite 400. Austin, TX 78701.

back to top

Privacy & Security Policy Public Information Requests Linking to TREC site Accessibility

Texas.gov Statewide Search Veterans Portal Texas Homeland Security Where the Money Goes Report Fraud